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Hauteloom: 15 Years of Carpet Expertise
With over 15 years of experience in the carpet industry, Hauteloom offers a wide selection of area rugs and runners in various sizes, designs, and colors to cater to customers seeking beautiful, functional, and durable floor coverings at the best prices.
We take immense pride in our rapidly growing carpet and rug business. Our innovative, high-quality, and affordable area rugs, coupled with positive customer reviews, demonstrate our unwavering commitment to customer satisfaction.
The Hauteloom Advantage
Hauteloom strives to be your top source for beautifully designed, high-quality handwoven and machine-woven area rugs at the lowest prices. We boast an extensive product range, including over 40,000 SKUs, featuring 2'x3' small-sized, 12'x15' room-sized, round, octagon, and stairway runners, as well as colorful and on-trend solutions for every lifestyle and budget.
Our Customer-Centric Approach
Hauteloom is dedicated to providing exceptional customer service. Our 24-hour First Contact Resolution ensures prompt and effective resolution of any phone or email inquiries, ensuring a seamless shopping experience.
Rug Care and Maintenance
To maintain the longevity and appearance of your Hauteloom rug, we recommend the following care tips: - Promptly clean up spills and blot the stain with a clean white cloth. Use lukewarm water for wool rugs and avoid using water or liquid on Viscose and Tencel rugs. - Vacuum using canister vacuums without beater bars or gentle brooms. For high-powered upright vacuums, use the handheld attachment or turn off the beater bar. - Avoid vacuuming over the edges and fringes. If the rug is reversible, vacuum both sides and use the handheld attachment for the fringes.
Addressing Folds and Curls
If your new Hauteloom area rug arrives with slightly curved corners due to packing, there are a couple of options to address this: - Lay the rug out upside down for a few days to allow the fibers to relax and flatten naturally. - Place heavy objects, such as books or furniture, on each corner for a couple of days to smooth out the curves. Be cautious of tripping hazards during this process.
Shag Rug Care
For shag rugs, use spray extraction with a wool-approved product for cleaning. Shedding is normal and will decrease over time. Avoid pulling the yarn, as this may damage the rug. Canister vacuums without a beater bar are the most effective in cleaning shag rugs, as vacuums with beater bars and/or brushes, or those set too low, may cause damage.
Trusted Seller: Hauteloom
At Hauteloom, we stand behind our products and are committed to providing exceptional customer service. Feel free to reach out to us with any questions or concerns before and after placing an order. We offer easy returns and fast refunds under Amazon's return policy, ensuring a hassle-free shopping experience.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Hauteloom | ||||
size | 7'10" x 10'2" | ||||
material | Polypropylene | ||||
weave_type | Flat Woven | ||||
item_weight | 35.2 pounds | ||||
pile_height | High Pile | ||||
construction_type | Machine Made | ||||
back_material_type | Vinyl | ||||
color | Mediumgray, Tan, Lightgray / Ferrelview | ||||
indoor_outdoor_usage | Indoor | ||||
theme | Bohemian,Modern | ||||
is_stain_resistant | No | ||||
product_care_instructions | Hand Wash Only | ||||
pattern | Solid | ||||
shape | Rectangular | ||||
special_feature | Washable | ||||
room_type | Living Room | ||||
product_dimensions | 122.05"L x 94.49"W | ||||
rug_form_type | Area Rug | ||||
style | Contemporary | ||||
item_thickness | 0.87 Inches | ||||
model_name | Ferrelview | ||||
upc | 194486469137 | ||||
manufacturer | Hauteloom | ||||
country_of_origin | Turkey | ||||
item_model_number | FERRE-710103 | ||||
customer_reviews |
| ||||
best_sellers_rank | #873,779 in Home & Kitchen (See Top 100 in Home & Kitchen) #7,432 in Area Rugs | ||||
date_first_available | March 25, 2020 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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