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Hauteloom: 15 Years of Exceptional Carpet and Rug Expertise
With over 15 years of experience in the carpet industry, Hauteloom offers a diverse selection of area rugs and runners in various sizes, designs, and colors to cater to customers seeking beautiful, functional, and durable floor coverings at the best prices.
Our rapidly growing carpet and rug business is a testament to our passion and commitment to customer satisfaction. Our innovative, high-quality, and affordable area rugs, coupled with positive customer reviews, demonstrate our unwavering dedication to providing exceptional products and services.
Our Journey Began in 2017
Hauteloom started its journey in 2017, expanding its customer base through online sales and now proudly serving customers across the United States.
Unique and Exceptional Products
Hauteloom strives to be your top choice for beautifully designed, high-quality handwoven and machine-woven area rugs at the lowest prices. With over 40,000 SKUs, our product range includes 2'x3' small-sized rugs, 12'x15' room-sized rugs, as well as round, octagon, and stairway runners, catering to diverse lifestyles and budgets.
Addressing Customer Needs
Our 24-hour First Contact Resolution ensures prompt attention to phone and email inquiries, addressing any concerns and providing swift solutions.
Rug Care and Maintenance
Shag Rugs: To clean shag rugs, use spray extraction with a wool-approved product. Shedding is normal and will decrease over time. Avoid pulling the yarn, as this may damage the rug. Canister vacuums without a beater bar are the most effective for cleaning shag rugs, as vacuums with beater bars and/or brushes, or those set too low, may cause damage.
General Rug Care: Promptly clean up spills and avoid rubbing. Gently blot the stain with a clean white cloth. Use lukewarm water for wool rugs and avoid using water or liquid on Viscose and Tencel rugs. Rinse with clean water and use dry towels to absorb any remaining moisture.
Vacuuming: Use canister vacuums without beater bars or gentle brooms. For high-powered upright vacuums, use the handheld attachment or turn off the beater bar. Avoid vacuuming over the edges and fringes. If the rug is reversible, vacuum both sides and use the handheld attachment for the fringes.
Removing Folds and Curls: To flatten curved corners, lay the rug out upside down for a couple of days to allow the fibers to relax and flatten naturally. Alternatively, place a heavy object, like a book or a piece of furniture, on each corner for a couple of days to smooth out the curves.
Trust and Satisfaction
Hauteloom is a trusted seller on Amazon, and customers are welcome to reach out with any inquiries before and after placing an order. Easy returns and fast refunds are available under Amazon's return policy.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Hauteloom | ||||
size | 8'10" x 12" | ||||
material | Polypropylene | ||||
weave_type | Flat Woven | ||||
item_weight | 37.4 pounds | ||||
pile_height | Plush Pile | ||||
construction_type | Machine Made | ||||
back_material_type | Vinyl | ||||
color | Gray, Cream / Gala | ||||
indoor_outdoor_usage | Indoor | ||||
theme | Aztec,Bohemian,Boho,Farmhouse,Southwestern,Tribal | ||||
is_stain_resistant | No | ||||
product_care_instructions | Hand Wash Only | ||||
pattern | Solid | ||||
shape | Rectangular | ||||
special_feature | Shag | ||||
room_type | Living Room | ||||
product_dimensions | 144"L x 106"W | ||||
rug_form_type | Area Rug | ||||
style | Farmhouse | ||||
number_of_pieces | 1 | ||||
item_thickness | 1.26 Inches | ||||
is_autographed | No | ||||
model_name | Gala | ||||
upc | 194486957740 | ||||
manufacturer | Hauteloom | ||||
country_of_origin | Turkey | ||||
item_model_number | HGACGALAB31-08101200 | ||||
customer_reviews |
| ||||
best_sellers_rank | #260,078 in Home & Kitchen (See Top 100 in Home & Kitchen) #2,804 in Area Rugs | ||||
date_first_available | September 27, 2022 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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