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This store has earned the following certifications.
[Durable and Soft Material] Made from premium faux wool with reinforced edges, this rug ensures lasting durability and non-shedding. The non-slip TPR backing enhances stability and safety, providing an ultra-soft feel that is ideal for pets and children to play on.
[Convenient Cleaning] Considering the ease of daily maintenance, the DUKINO rugs can be directly machine-washed in cold water, eliminating the need for hand-washing. They can also be hand-wiped with a rag or vacuumed for quick dust removal.
[Low-Profile Design] With a thickness of 0.2 inches, this boho area rug is optimized for everyday use. Its low pile height allows for easy placement under furniture and in entryways, without obstructing doorways. This makes it perfect for high-traffic areas in your home.
[Vintage Aesthetic] Crafted with intricate tribal motifs, this 5x7 area rug seamlessly blends traditional elements to infuse your living space with warmth and vibrancy. The vintage-inspired, distressed print design effortlessly harmonizes with a variety of decor styles.
[DUKINO Customer Service] If the rug arrives with temporary creases, simply wait for them to flatten out by using a heavy object or by flipping it over for 1-3 days. The DUKINO support team is available to address any queries and ensure your complete satisfaction.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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